Supporting SAP Business One: if your Implementation Failed - what to do next? - Computers

This small article is written with the international focus. SAP B1 was initially targeted to small businesses, however its reasonably rich Corporate ERP functionality dictates mid-market user license cost (especially for SB1 professional user, where license is close to k$3 in USA). There is large number of Certified SAP BO consultants on the Corporate ERP consulting market, however in our opinion SAP B1 requires closer attention to such technologies as Crystal Report, SB1 SDK (Microsoft Visual Studio ecommerce programming in C# and VB.Net), SAP Business One Data Transfer Workbench (where you do initial SB1 data conversion from your legacy system, such as MYOB, Peach Tree, Quick Books, Accpac, Great Plains Accounting for DOS, Windows and Macintosh). We do not pretend to be ultimate authority for SAP Business One implementation recovery, however we did the service for numerous companies in the USA, Canada, Brazil, Russia, China. OK, below is our article:

1. Corporate ERP localization dilemma. Typically your problems are related to language translation and the compliance to the local country tax and corporate reporting legislation. SB1 is localized and certified in most of the Globe (probably excluding Arabic alphabet countries). SAP Business One supports Unicode (Chinese, Japanese, Korean). SAP certifies its SB1 application with local tax and government authorities in the countries, where SAP Business One is localized. New SAP Business One version 8.8 is now available on the same flavor for all the countries (while 2007 and 2005 versions were available in A and B flavors, and you had to implement them on different SQL Servers with different code page and language collation). For SB1 8.8 you can deploy SAP Business One system for all your international companies, where SB1 is localized: China, Russia, Korea, Japan, Thailand, Brazil, India, France, UK, etc.

2. SAP B1 implementation recovery service. We saw numerous implementation screw-ups when your company requires challenging technology integrations: ecommerce, barcode scanning and integration, EDI, customizations, Crystal Reporting, deep data conversions from your legacy accounting package to SAP B1. And you have to be tolerant to the consulting industry practices: your generic certified SAP Business One consultant should be good in Corporate ERP presentation, user licenses sale, CPA type of the implementation with reasonable onsite user training, simple initial data conversion (via SB1 Data Transfer Workbench, where you should help your consultant to prepare CSV files, based on DTW CSV templates)

3. SAP Business One Data Conversion Puzzle. Typically here you have the problem with your current SAP Business One Reseller, who has no experience in industry specific data massage and migration from your legacy accounting or Corporate ERP to SAP Business One

4. Do I have to switch out to another SB1 Partner? Yes, this is what you have to do or what is sort of recommended. Your SAP B1 Partner has access to your company record in SAP Portal and it allows your chosen partner to broke for your and sell you new software licenses

5. How to get help? Please, call us 1-630-961-5918, in USA or Canada: 1-866-528-0577, or email us:

iAutoblog the premier autoblogger software